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1. The 4-Hour Nurse Triage
Experienced triage nurse communicates with the employee, the injured employee, and the medical provider within four hours on initial report.
2. The 72-Hour High Risk Identifier
Based upon her experience, the triage
information, and proprietary criteria, the nurse will determine if the claim has a “HighRisk” of becoming problematic.
3. The Medical Treatment Status and Plan
A plan to oversee the medical treatment and get the injured employee back to work in 30 days is created for each High Risk claim.
4. The First 30 Days of Nurse Case Management
Telephonic nurse case management with regular updates to the employer after each medical visit, including well-being checks to keep you updated on your employee’s condition. |