The insurance industry offers numerous rewarding career paths. In honor of Insurance Careers Month, we’re featuring three different generations of Alper Team Members to explore what they do and why they love coming to work every day.
Meet Brenda Noriega, Commercial Lines Account Assistant and Millennial
What are your job responsibilities?
Currently, I assist a Senior Account Manager with renewals and new business processes for commercial Clients.
What brought you to a career in the insurance industry?
It was a complete accident! I was a hairstylist before I got into insurance and realized that I wanted a career that would challenge me more. I especially like the wide variety of Clientele that allow me to explore different industries such as construction, non–profits, health care, etc.
What is your favorite thing about your job?
I absolutely LOVE meeting business owners and hearing their story. It’s interesting to learn about their particular business risk and help them protect what they’ve worked so hard to create.
What are some key skills you need to be successful in your job?
In my role, being curious and paying close attention to detail is important.
What do you think is the biggest misconception you hear when you tell people your age that you work in insurance?
That it’s boring. INSURANCE IS NEVER BORING! Each Client has their own sets of worries, and it is our job to ask all the right questions in order to create a customized solution. If you like to connect the dots, solve problems, or feel you have a figure-it-out mindset, you will never be bored. Aside from that, I have awesome co-workers that are always there to lend a hand with their industry knowledge.
INSURANCE IS NEVER BORING! Each Client has their own sets of worries, and it is our job to ask all the right questions in order to create a customized solution.
What is your favorite thing about working with Clients and Carriers?
My favorite thing about working with the Clients at Alper Services is that their common goal is to grow their business. We get to be a crucial part of that risk transfer process and make sure that they are protected as they work to meet that goal.
Working with Carriers has been a great experience for me. Since I love to learn, I get to pick their minds on a daily basis. They are very helpful in making sure I understand complex coverages and endorsements.
How would you advise someone to get into the insurance industry if they are looking to start their career path or switch from their current career?
There are many different career avenues in the world of insurance. One example is that you can work for an independent agency or you can work at a brokerage agency. I have had the experience of working for both, but hands down, I much prefer the brokerage model. Because Alper Services is a mid-size brokerage, it allows for flexibility when customizing coverage for an insured because of the strong carrier partners that we have.
What the toughest thing about insurance?
The toughest thing would be knowing that change is a constant and will affect how you do your job. For example, your Client can decide to launch a new office in another country and need expanded coverage that complies with local laws. Or, due to the advancement of technology, your Client might have higher cyber risks and need more coverage. In addition to that, there are laws and regulations that also effect insurance. For instance, now that recreational marijuana is legal it brings a whole host of risks that we are working to educate our Clients about. It is an industry where you need to stay on top of your game and be well-educated or you fall behind quickly.