If you’ve had an MRI or CT Scan, chances are the imaging equipment used to perform the procedure was installed by Wood Dale-based Simon Hegele Healthcare Solutions (“Hegele”). An Alper Client for 15 years, Hegele organizes and manages the supply chain of high-tech nuclear medicine and imaging machines throughout North America, Latin America and Asia Pacific. With more than 150 employees, Hegele partners with the world’s largest imaging manufacturers to transport and install these intricate machines in highly sensitive health-care facilities, as well as refurbish second-hand equipment to exacting manufacturer standards before shipping and re-installing them. Deemed an essential business by the Cybersecurity and Infrastructure Security Agency (CISA), Hegele’s technicians continue to ensure critical medical equipment is installed worldwide, even while many communities remain under strict lockdown orders.
Alper is proud to have provided Hegele with a full range of insurance coverages since 2006— including workers’ compensation, employee benefits, and property and casualty—as well as safety and loss prevention consulting services. According to CEO Christoph Sitzer, operating under the guidance of Chris Breck and his Team at Alper gives him confidence that Hegele is both adequately protected, as well as competitive in it’s benefits offerings. “One reason we have avoided any costly mistakes is the level of proactive thought and expertise Alper provides,” he said. “Chris is quite often in the Hegele’s office talking with people, and knows exactly what’s going on in our company and is quick to identify issues and provide solutions before I even have to ask.”
For example, when Hegele added the refurbishing business line and moved to a different facility, Alper identified myriad additional risks associated with the increased inventory and processes, and then presented Sitzer and his team with a proposal for additional coverages, as well as a risk mitigation plan. In the face of intense competition for specialized technical talent, Alper worked to benchmark Hegele’s employee benefits program to maximize the firm’s recruiting edge. Sitzer adds that Alper’s Claims Management Team is there to seamlessly manage the occasional claim to mitigate any loss, plus to ensure their client relationships are not negatively impacted by a claim.
“It is a great feeling to have Alper on our team because, like a friendly neighbor, they are always looking out for us in good times as well as in bad,” said Sitzer.