For the 4th year in a row, Alper Services has been named a Best Practices Agency! We are part of an elite group of just 267 independent insurance agencies around the U.S. participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) “Best Practices” Study Group.
In total, more than 1,300 agencies were nominated this year. To be considered, an IIABA affiliated state association or an insurance company must first nominate an agency. They must then qualify based on their outstanding customer retention, growth, stability and financial management.
“Winning the Best Practices Agency status for the fourth year in a row is a great honor and reflects the work our entire Team has put into upholding Alper’s cornerstone values of People, Communication, Technology, Premier Client Service and Growth.” says David Macknin, Alper’s CEO and President.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual study of leading independent insurance agencies, which is conducted for IIABA by Reagan Consulting, documents the business practices of these high performance agencies and urges others to adopt similar practices.